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PRIVACY POLICY

Effective Date: Septemer 18th 2024

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At Whisky Talks LTD, we are committed to protecting your privacy and ensuring the security of any personal information you provide. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or attend our events. By using our website or services, you agree to the terms outlined in this policy.

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1. Information We Collect

We collect various types of information to provide and improve our services. This includes:

1.1 Personal Information

When you register for an event, subscribe to our newsletter, or make a purchase, we may collect:

  • Name

  • Email address

  • Phone number

  • Billing address

  • Payment information

  • Date of birth (to verify legal drinking age)

1.2 Non-Personal Information

We may collect non-personal data automatically when you visit our website, such as:

  • IP address

  • Browser type

  • Operating system

  • Referring/exit pages

  • Cookies and similar tracking technologies

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2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 To Provide Services

  • Processing ticket purchases, subscriptions, and registrations for events.

  • Verifying your identity and legal drinking age where necessary.

  • Communicating event details, updates, and important information.

2.2 To Improve Our Website

  • Monitoring and analyzing website usage to improve functionality and user experience.

  • Personalizing content and event recommendations based on user preferences.

2.3 Marketing and Promotions

  • Sending promotional offers, newsletters, and event announcements.

  • Providing special offers or discounts based on your previous interactions with us.

You may opt out of marketing communications at any time by following the unsubscribe instructions provided in our emails.

2.4 Legal Compliance

We may use or disclose your information when required to comply with legal obligations, such as age verification for legal drinking age compliance.

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3. How We Protect Your Information

We implement a variety of security measures to ensure your personal information is protected against unauthorized access, use, alteration, or disclosure. This includes:

  • Secure Sockets Layer (SSL) encryption for financial transactions.

  • Regular security audits and updates to our systems.

  • Restricted access to your personal information by authorized personnel only.

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4. Sharing Your Information

We will not sell, trade, or rent your personal information to third parties. However, we may share your data in the following circumstances:

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or providing event services. These partners are required to keep your information confidential and use it only for the purposes of delivering their services.

4.2 Event Sponsors and Partners

If you attend a co-hosted event with a sponsor or partner, we may share your information with them to enhance your event experience. You will be notified at the time of registration if this applies, and you will have the option to opt out of such sharing.

4.3 Legal Obligations

We may disclose your information to law enforcement, government agencies, or other third parties if we believe it is necessary to:

  • Comply with legal obligations or court orders.

  • Enforce our Terms and Conditions.

  • Protect the rights, property, or safety of Whisky Talks, our users, or the public.

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5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Enhance your browsing experience.

  • Analyze website traffic and user behavior.

  • Track and measure the effectiveness of our marketing campaigns.

You can choose to disable cookies through your browser settings; however, this may affect your ability to access certain features of our website.

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6. Your Data Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access: You have the right to request a copy of the personal information we hold about you.

  • Correction: You can request corrections to any inaccurate or incomplete personal information.

  • Deletion: You may request the deletion of your personal information, subject to certain legal requirements.

  • Opt-Out: You can opt out of marketing communications at any time.

To exercise any of these rights, please contact us at [Contact Information]. We will respond to your request within the legally required timeframe.

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7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When your data is no longer needed, we will securely delete or anonymize it.

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8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before sharing your personal information with them.

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9. Children’s Privacy

Whisky Talks LTD does not knowingly collect personal information from individuals under the legal drinking age in their jurisdiction. If we become aware that we have collected information from a minor, we will take steps to delete it. If you believe we may have inadvertently collected such information, please contact us immediately.

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10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we protect your information.

 

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Email: info@whisky-talks.com

Mailing Address:

5 South Charlotte Street

Edinburgh

EH2 4AN

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